Smiles of Britain

 

The search for excellent customer service begins at

www.smilesofbritain.co.uk

Post your photos to win prizes, view the regional smiles map and celebrate excellent smiles

Should read!
  • A Sense of Urgency
    A Sense of Urgency
    by John P Kotter
  • Funky Business (Financial Times Series)
    Funky Business (Financial Times Series)
    by Kjell Nordstrom, Jonas Ridderstrale

  • Setting the Table: Lessons and inspirations from one of the world's leading entrepreneurs
    Setting the Table: Lessons and inspirations from one of the world's leading entrepreneurs
    by Danny Meyer

  • The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change
    The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change
    by Stephen R Covey
  • Gung Ho
    Gung Ho
    by Kenneth H. Blanchard

Navigation

Welcome to the The National Skills Academy for Hospitality


What we do:

  • Identify the best places to learn

  • Shine a light on them

  • Make this excellence more readily available

  • Provide industry andl earner with an assurance that where you see the logo it means excellence and adds value to businesses and individuals alike

So that whether you are a learner, an employee,an employer or perhaps a parent looking out for the best interests of your loved ones you know which places run the best programmes to the highest standards.


ExcellenceFound- news of programmes- live chats - video streams - discussion - connection.


Join Us - tell us what you are interested in - connect with people who share your interests - win free master-class tickets - advance information of new programmes.

In todays world exponential we must Inspire talent to aspire and reap the rich rewards the hospitality industry has to offer - helping people to fulfil their potential.


The Academy is about:

  • Excellence - the pinnacle of learning as defined by industry

  • Assurance based on delivery not the promise to deliver

  • shining a light on excellence and making it more accessible

  • providing students, employees, employers and influencers with a brand they can trust

  • working to support other organisations excellent programmes

  • Workplace, college and university learning

  • Hospitality - which includes those businesses which are engaged in the delivery of food, drink and accomodation services.

  • England

  • A focus on Managment & Leadership, Customer Service, Chef Skills

  • A stamp or seal that is earned and has currency


The Academy is not about:

  • Badging up the existing and sitting back basking in the false belief that we have all done what was required

  • A badge everyone can have

  • Average

  • Stealing other people ideas or clothes - but rather to add some sparkle so enhance their appeal and awareness

  • Scotland, Northern Ireland or Wales although in future this may change

In the current economic climate Employers need people with the right skills and who share their desire for excellence.Talented individuals want the opportunity to shine and those who carry a National Skills Academy logo on their c.v. have the best opportunity to secure not only jobs, but to share in the growth of the best employers.

David McHattie

CEO

 

Some music we like: